We’re sorry, but PowerPoint has run into an error

Usually, the error message “We’re sorry, but PowerPoint has run into an error that is preventing it from working perfectly” pops up when trying to open an office application. In this article, we will discuss the reasons for the occurrence of this error message and also the different methods used to resolve this error.
We’re sorry, but “Office App” has run into an error

Causes of “We’re sorry, but PowerPoint has run into an error”:

This error is caused due to compatibility issues between Windows version and the Office, that is when you

  1. Update the MS Office application to a new version.
  2. Execute the MS Office application in the compatible mode.

Methods to fix the error ““We’re sorry, but PowerPoint has run into an error”

Run the Office application as an administrator

  1. Firstly, Click on Windows Search button.
  2. Secondly, type the name of the affected Office application.
  3. After that, right-click on the Office application and click Run as administrator.
  4. Finally, click on Yes in the UAC prompt.

Run Program Compatibility Troubleshooter

  1. Firstly, right-click and open the affected Office application and select Troubleshoot compatibility.
  2. After that, right-click on it and select Open file location.
  3. Finally, Program Compatibility Troubleshooter is opened, click on Run 

Delete some keys from Windows Registry

  1. Firstly, press Win + R keys.
  2. After that, go to the Run command window, type regedit and click OK.
  3. Next, click Yes in the UAC prompt. This will open the Registry Editor.
  4. Finally, go to the following path:
    • HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common

Repair Office for “We’re sorry, but PowerPoint has run into an error”

  1. Firstly, open Control Panel and click Programs and Features.
  2. After that, right-click the Office program that you want to repair, and select Change.
  3. Next click Repair > Continue.
  4. Finally, once the process is completed, restart your computer.

Troubleshoot in a Clean Boot state

To perform clean boot,

  1. Firstly, type MSConfig and hit Enter to open the System Configuration Utility.
  2. Secondly, click the General tab, and then click Selective Startup.
    PowerPoint has run into an error
  3. After that, clear the Load Startup Items checkbox, and ensure that Load System Services and Use Original boot configuration are checked.
  4. Next, click the Services tab, Select the Hide All Microsoft Services and then click Disable all.
  5. Finally, click Apply OK and restart the computer.

Uninstall and reinstall Office

  1. Firstly, open Control Panel and click Programs and Features.
  2. After that, double click Office, the program will start its un-installation process.
  3. Finally, on completion, restart the system.

In conclusion, if you are still not able to solve this error message. We suggest you to chat with our experts, I am sure they will assist completely to resolve this error.

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