Several users generally complain about unable to install kb2919442. There can several reasons behind the rise of this problem but one of the major causes is the mismatch of the file hash and the Windows update or Microsoft update. It generally occurs when the user tries to download updates from the Windows website.
When a user is not able to run the Windows update then it is recommended that the user should try to solve this problem by running the built-in troubleshooter. Due to this all the issues which have occurred during the update process of the Windows can be resolved very easily.
For this, you have to open the Windows Update troubleshooter by swiping the right portion of the screen and tap on the search option. Now search for the troubleshooting option and then click on the settings. After that click on the fix problems under the System and Security options.
It may be possible that the user still faces the same issue. In such cases it is recommended that a user should try to change the name of the download folder, software distribution folder and then restart the whole system. Once this process gets completed then the user should install all the updates once again.
Go to the command prompt and then open it in the Admin. After that type the following: net stop wuauserv and press enter.
Even after the completion of this process you still face the same problem then you should contact the Microsoft Office customer support team.
As a result, we give you assurance about your money and the service. If you like to see the procedure for paid support, to clarify, you may ask the Tech Available online here on this page.