Error “Something went wrong” occurs when your security software, firewall, proxy settings, connection, or third-party software prevents you from installing Office.
This error also occurs when there is
[Fixed] Something Went Wrong , “Sorry We Ran Into A Problem”
Something Went Wrong “Sorry We Ran Into A Problem” This problem generally pops up when you try to start the second installation of Microsoft Office products before the first installation is not yet complete. This something went wrong error can also occur when you restarted your computer before completing the current office installation.
Reasons for this error ” Something Went Wrong ” Sorry We Ran Into A Problem
- Not enough space on the hard drive
- Antivirus software and firewall are blocking the Office installation
- Internet connections and proxy settings are preventing the office installation
- Older version of an Office suite is blocking the installation
Solution For Something Went Wrong “Sorry We Ran Into A Problem”
Please follow below steps for basic Windows troubleshooting
Windows 10
- From the Start screen, type Control Panel
- Then click on Control Panel > Programs > Programs and Features
- Select your Microsoft Office program, and then click Change
- Select Online Repair, and then click Repair
Is online repair solve your problem?
If Online Repair does not resolve this issue, or if you do not see Office 365 or Office 2019,Office 2021 Programs and Features, follow these steps
- Remove Office 2019 or Office 365
- Restart the computer
- Reinstall Office 2019 or Microsoft Office 365
Steps to fix this error Something Went Wrong “Sorry We Ran Into A Problem”
- Enter the product key, click on Setup and then login to your Microsoft account
- The new installation is associated with this account
- Hence it is not required to keep the product key for the future use
- Finally, now you are good to use the new Office 2019 or Office 365
Conclusion :
Still, need assistance (remote or live) to resolve the issue initiate the Chat. We also suggest you to visit our website as I am sure our experts will provide you the perfect solutions to resolve this error message “Something Went Wrong” Sorry We Ran Into A Problem completely.
More details for this method at https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
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