Office 2019 install error “Something went wrong” occur when you are unable to use MS Office on your PC, and time and again see the error message as shown below. Consequently, you can try some of our suggested easy steps to solve this issue. “Something went wrong” is the most common error encountered by many users during in office installation. Error “Something went wrong” occurs when your security software, firewall, proxy settings, connection, or third-party software prevents you from installing Office. We have made a list of resolutions that can fix the office 2019 install Error “Something went wrong”.
The best option is to restart the device so that it will stop the additional files running in the background. After sometime sign in and check. Restarting the PC will help to resolve the Office 2019 Install Error.
If your Microsoft account is inaccessible by you, for time being the service might be down. Wait for few moments, and try later. But if the service shows normal status, then there might be a problem with the Internet Explorer.
If you are working on Office 365 by 21 Vianet China, click on https://login.partner.microsoftonline.cn. Similarly, if you are working with Office 365 Germany, click on https://portal.office.de
If your PC has MSI installation, or Click-to-Run option open Control Panel, or the uninstall support tool. Firstly, uninstall MS Office from Control Panel. If office apps are in the form of suites like Office Home, or Microsoft 365, search out for the exact suite name. the stand-alone apps can be searched out by their app name. To uninstall an individual app, it likely to be a stand-alone app. Secondly, open Control Panel.
Now reinstall it by following the given steps
After downloading, and office installation of the tool a window containing uninstall office products will open. Follow the steps
Tap on SetupProd_OffScrub.exe, then click on open
Choose Run to start the SetupProd_OffScrub.exe
Finally, If you are still not able to resolve this error, we suggest you to chat with our assured experts. I am sure they will give you the best solutions to resolve this error completely. You can also visit our website for more information.
More details for this method at https://supportmicrosoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows