Office 2019 Install Error: Something Went Wrong

Office 2019/2016 office 365  Something went wrong

Office 2019 install error When you are unable to use MS Office on your PC, and time and again see the error message as shown below.

Consequently, you can try some of our suggested easy steps to solve this issue.

1.   Restart your PC

The best option is to restart the device so that it will stop the additional files running in the background. After sometime sign in and check. Restarting the PC will help to resolve the Office 2019 Install Error 

Office 2019 error
Installation error

2.   Check the service status to fix Office 2019 Install Error

If your Microsoft account is inaccessible by you, for time being the service might be down. Wait for few moments, and try later.

But if the service shows normal status, then there might be a problem with the internet explorer.

Office error

3. Close, and then reopen the explorer to fix Office 2019 Install Error.

  1. To remove the error of signing in with a different.
    • Firstly close, then reopen the browser.
  2. Next, go to your Microsoft Account and Simply sign in com/signin


If you are working on Office 365 by 21 Vianet China, click on
Similarly, if you are working with Office 365 Germany, click on

  • Finally, tap on the install option for downloading.

4.   Uninstalling and Reinstalling Office from Control Panel

If your PC has MSI installation, or Click-to-Run option open Control Panel, or the uninstall support tool.

  • Firstly, uninstall MS Office from Control Panel

If office apps are in the form of suites like Office Home, or Microsoft 365, search out for the exact suite name. the stand-alone apps can be searched out by their app name.

To uninstall an individual app, it likely to be a stand-alone app.

  • Secondly, open Control Panel

For Windows 11

  • First, type Control Panel in the search box, then select it.
  • Next choose Programs
  • After that, go to the programs and Features
  • Finally, right click the Microsoft Office, and select Uninstall.

Now reinstall it by following the given steps

Download the uninstalling support tool for your device to fix Office 2019 Install Error

After downloading, and installation of the tool a window containing uninstall office products will open.

Follow the steps:


Tap on SetupProd_OffScrub.exe, then click on open

Internet Explorer

Choose Run to start the SetupProd_OffScrub.exe.


  1. Firstly, choose the Save File in the popup window, go to Downloads and then click on Next.
  2. Secondly, choose your desired product, then go to Next
  3. After this, follow the prompted options
  4. After that, restart your device
  5. Finally, you will see the uninstall tool on the screen, complete the remaining prompt options to complete the uninstall process.

Still looking for solution chat with our Live Assist chat Experts 

something went wrong
Live support

Related Error Codes :

Background installation error 

Microsoft chat support

Unlicensed product

Word xml error code

Office 365 vs Office 2019

Office 365 issue support

Outlook Support

Microsoft contact support

Office 365 mac support

SFC scan windows 

Gmail setting for outlook

Can’t verify the signature 

Outlook ran into a problem

Uninstall Office 365


Leave a Reply

Your email address will not be published.