How to Fix Error code 30125-9 in Microsoft Office 2021/2019/365
Error code 30125-9 occurs while installing Microsoft office 2019/2021/365 in windows 10 and windows 11 due to registry corruption or network collaboration. If you are trying to install Microsoft Office 2019 or Office 2021 or Microsoft 365 on your Windows 10 PC or windows 11 and the Office installation fail with error “Something went wrong, Error Code: 30015-11 (-1073741790) or 30015-11 (3221225506), this error occurs due to third party software or network error.

Steps to fix the Error code 30125-9
Solution 1 : Temporarily disable windows defender to fix Error Code 30125-9
- Click windows start button, type in Windows Security
- Open windows security window, Select Virus & threat in windows security window
- Select Manage settings, under the Virus & threat protection
- Switch Real-time protection to Off.
How to disable Antivirus software Temporarily
- Open Antivirus application (McAfee or Norton or AVG) installed on the computer.
- Select on settings and go to real time protection
- Select Turn Off real time protection
- Then, Navigate to Antivirus firewall and select Turn off Antivirus Firewall
Solution 2: SFC Scan to fix Error code 30125-9
- Log in to an administrator to the Windows Terminal

- Type in SFC /SCANNOW on command window
- Wait for the scan to finish.
You will get the following message on the command windows “Windows Resource Protection may indicate that the SFC program detected no integrity issues or found corrupt or broken files but could not repair some of them.
If SFC finds no error, you can now exit the Windows Terminal console.
If Windows states there is an error “Windows Resource Protection discovered corrupt files but was unable to fix some of them” after performing the SFC command, then enter the below command.
Solution 3: Remove and reinstall office
Following the steps below:
- Download Microsoft Support and Recovery Assistant utility.
- Run the downloaded file SetupProd_OffScrub.exe application.
- Install Microsoft recovery tool.
- When the installation is completed, click Agree the term and conditions by clicking Yes.
- Wait until the ‘Microsoft Support and Recovery Assistant’ troubleshooting the issue complete.
- Select the checkbox, at the left panel of the Office product which you have name to select all the installed Office products and click Next.
How to install office
- Open Office My Account by going www.office.com/myaccount and Login to Office account using your registered email ID and password.
- Click on install Option under the Office product in your account.
- Save the installer setup files if prompted and run it once download is completed.
- Do not go offline or reboot the computer once installation is initiated.
- Click on finish button once the program is installed completely.
Office Reinstall
- Open Office My Account by going www.office.com/myaccount and Login to Office account using your registered email ID and password.
- Click to install Option under the Office product in your account.
- Save the installer setup files if prompted and run it once download is completed.
- Do not go offline or reboot the computer once installation is initiated.
- Click on finish button once the program is installed complete
If this issue persists in windows 10 /11
In this case we need to reset windows 10 / windows 11 operating system. Follow the instruction below how to reset the PC.
Disclaimer: We recommend you do the back up before we proceed these steps, during reset Windows 11 and windows 10 installation means that all your files and settings will be lost during the reset process.
How to reset windows 10 ?
- Select Start > Settings > System > Recovery. Open Recovery settings.
- Next to Reset this PC, select Reset PC. Then choose from the options and/or settings in the table below.
How to reset windows 11 ?
- Select Start > Settings > System > Recovery. Open Recovery settings.
- Next to Reset this PC, select Reset PC. Then choose from the options and/or settings in the table below
In Conclusion,
If you have problem in doing this method, we recommend you to chat with our experts. I am sure they will guide you and help resolve this issue. You can also visit website for more details and information.
However, we give you assurance about your money and the service. If you like to see the procedure for a paid support, you may ask the Tech available online here on this page.
More details for this method at https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows