Many users are getting this Error code KB5016691 which is an optional cumulative preview update. In this article we will discuss the causes and different methods used to solve this error code.
If you are having update issues, you should manually delete your update files, including any potentially corrupt files or frozen downloads.
To do this, restart your system in Safe Mode and follow these steps:
In File Explorer, navigate to C:\Windows\
Delete Software Distribution folder.
Restart your system
Solutions to Fix the Error Code KB5016691
Disable Third-party software
To disable Third-party software,
Firstly, go to the Control Panel and Select Programs and Features.
After that, right-click on the program you want to remove and
Finally, select Uninstall or Uninstall/Change.
Run the Troubleshooter for Error Code KB5016691
Firstly, go to Start > Settings > System > Troubleshoot
After that, open Other trouble-shooters tab
In this window, Scroll down to locate the Windows Update option and click Run
Finally, try running the update process once again.
Reset Windows Update Components
Firstly, open the Command Prompt window and select Run as administrator
Then, once User Account Control pops up, click on Yes
Next, in the new window,
Enter all these commands and click Enter every time
Finally, restart your device and try updating again.
Repair System Corruption
Firstly, open Command Prompt window and Run as administrator
After that, enter the following command lines, pressing Enter after each: sfc /scannow DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
Restart your computer.
Try installing the update manually
Firstly, Go to Microsoft Update Catalog
Secondly, type in the KB number and click Search
After that, select the version that is compatible with your operating system and click Download
Finally, follow the instructions and restart your system once completed.
In Conclusion, if you are still not able to resolve this issue. We suggest you to chat with our Technical Support team.
You can also visit our website for more information. I am sure they will help you solve this issue.
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