The operation cannot be performed because the message has been changed

The Operation Cannot Be Performed Because The Message Has Been Changed

When we receive an error message while sending or opening an email in Microsoft Outlook on web, see the cause and understand how to fix it.

The error that pops up is “The Operation Cannot Be Performed Because The Message Has Been Changed”:


The messages affected shows that the Outlook automatically saved a draft while editing them.

If you create a new message type quickly, and send it before it is saved as drafts. The message will be send.


If you take time to compose the message and Outlook it will be saved in draft, the message “The Operation Cannot Be Performed Because The Message Has Been Changed” pops up.

The message that Outlook thinks has changed is the one in the drafts folder, and the send fails because it cannot delete the draft as part of the send operation.

This Error message applies to all versions of windows like Windows 10, Windows 8 & 8.1, and Windows 7.

How To Resolve This Error Message?

The problem is a new bug in the recent Office 2019 update, and no amount of restarting, reinstalling, or repairing will fix it, so don’t waste your time pursuing those options.

The only workaround is to:

  1. First, Copy your message
  2. Next, Delete the draft
  3. After that, Start a new message, and
  4. Finally, paste in the content.

Windows 10

  1. Press the Windows logo key + X to see a list of commands and options. (Basically, a quick way to get to Programs and Features in Control Panel)
  2. Click Programs and Features.
  3. Click the Office program you want to repair, and then click Change.
  4. Do one of the following
  5. In addition in-Office 2019 click Repair Continue.

You need to restart your computer after the repair is complete.

If the issue still persists you need to uninstall the office and re-install.

Type the product key and click on Setup. It will ask you to log in to your Microsoft account.

However, if you are unable to fix the Office issue after all the steps. We would like to provide with you an alternative way to install/repair Office.

If you need further assistance in performing the proposed actions, please don’t hesitate to chat with our Technical experts.

The Installation Errors or Any Run-Time Errors Might Occur Due To The Following Issues.

> There are temporary files, temporary internet files, junk files, and cookies which hamper the performance of your computer.

> This will slow down the performance of your computer and affect the response of the program if it is not resolved.

> There are inevitable issues like malware and spyware if you do not Optimize your computer.

> All such issues might also crash the system programs.

Need help on issue initiate chat with our Technical Expert.


Chat with us

Read more Error codes:
window update error code 0x8024a005

error code 0x80070641

error code 80244018 windows

Microsoft Outlook error 0x800c8101

error code 30088-1021-0

Similar Error codes :

Error code 80072efe

Office error 30174

Windows Error 0x80070490

Office error 0x80004005

Office error 17029

Windows error 0x8024002d

The operation cannot be performed

Update Error 80073712

Error 0x800705b4 windows 10

Office support error ooxooo16fa

Error 0x800b010a support 


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