Fix “The operation cannot be performed because the message has been changed”

Many users report the error message “The operation cannot be performed because the message has been changed” on Outlook while connecting to Microsoft Office 365 Office 2021, Office 2019, When we receive an error message while sending or opening an email in Microsoft Outlook on web, see the cause and understand how to fix it.

The messages affected shows that the Outlook automatically saved a draft while editing them. If you create a new message type quickly, and send it before it is saved as drafts the message will be send. However, If you take time to compose the message and Outlook it will be saved in draft, the message.The Operation Cannot Be Performed Because The Message Has Been Changed

The message that Outlook thinks has changed is the one in the drafts folder, and the send fails because it cannot delete the draft as part of the send operation. This Error message “The operation cannot be performed because the message has been changed” applies to all versions of windows like Windows 11, 10, Windows 8 & 8.1, and Windows 7.

How does error message occur?

This error “The operation cannot be performed because the message has been changed” message generally pops up, when there is 

  1. MS Office Corruption
  2. Third-party antivirus program
  3. Outlook settings
  4. Enabled email scanning

we suggest you to chat with our experts.

Resolve “The operation cannot be performed because the message has been changed”

The problem is a new bug in the recent Office update, and no amount of restarting, reinstalling, or repairing will fix it, so don’t waste your time pursuing those options.

The only workaround is to

  1. First, Copy your message
  2. Next, Delete the draft
  3. After that, Start a new message, and
  4. Finally, paste in the content

Windows 11 & 10

  1. Press the Windows logo key + X to see a list of commands and options. (Basically, a quick way to get to Programs and Features in Control Panel)
  2. Click Programs and Features
    Operation Cannot Be Performed
  3. Click the Office program you want to repair, and then click Change
  4. Do one of the following
    • In addition in-Office 2019 click Repair Continue

You need to restart your computer after the repair is complete. If the “The operation cannot be performed because the message has been changed” issue still persists you need to uninstall the office and re-install. Type the product key and click on Setup. It will ask you to log in to your Microsoft account. However, if you are unable to fix the Office issue after all the steps. We would like to provide with you an alternative way to install/repair Office. If you need further assistance in performing the proposed actions, please don’t hesitate to chat with our Technical experts.

The Installation Errors or Any Run-Time Errors might occur due to the following issues

If you are still not able to resolve this error message, chat with our experts will provide you with the best solutions and techniques to be followed to resolve this error message completely. You can also visit our website for more details. 

More details for this method at

Technical support

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Read more Error codes

window update error code 0x8024a005

error code 0x80070641

error code 80244018 windows

Microsoft Outlook error 0x800c8101

error code 30088-1021-0

Similar Error codes

Error code 80072efe

Office error 30174

Windows Error 0x80070490

Office error 0x80004005

Office error 17029

Windows error 0x8024002d

Update Error 80073712

Error 0x800705b4 windows 10

Office support error ooxooo16fa

Error 0x800b010a support 


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